Frequently Asked Questions

sBalance is a Segway-style personal transporter powered by an electric motor. It responds to your body movements, making it intuitive and easy to control. To move forward, simply lean your body slightly forward. To turn left, right, or reverse, shift your weight in the desired direction. It's that simple, making it easy for almost anyone to learn and enjoy.

Yes. Children under the age of 14 may participate in our tours when accompanied and supervised by a parent or guardian. It is important that the child is responsible and understands basic road safety rules.

Yes, MIN 40 kg – MAX 110 kg.

MAX 6 persons.

The maximum speed you can reach is 18 km/h.

No. Before starting the tour, our instructor will provide safety riding training and guidance.

Everything is possible..

Yes. Most people who join our tours have never ridden a Segway-style vehicle before. At the beginning of each tour, our instructors provide a short training session of around 10–15 minutes to help everyone feel comfortable and confident. Learning to ride sBalance is actually easier than learning to ride a bicycle.

Contact us by phone, email, or by clicking the “Book Now” button. After your reservation is successfully confirmed, you will receive a confirmation SMS and email.

The only requirement for riding sBalance is comfortable, flat, sporty-style footwear with a closed toe and heel (flip-flops and loose sandals are not recommended). We suggest wearing comfortable casual clothing and soft, cushioned shoes, as your body weight is concentrated on your feet during the ride.

Yes! A short dress is recommended. We suggest avoiding loose or flowing items such as scarves, long skirts, loose dresses, and necklaces.

Yes

No. Each sBalance board is equipped with a small storage bag for carrying personal items such as your phone, wallet, keys, or cards. Larger accessories, such as backpacks, may affect your balance and make riding less comfortable.

The range depends on the rider’s weight, terrain, and riding speed. On average, sBalance can travel 15–20 km on a single charge for riders weighing over 100 kg, with a maximum range of up to 30 km under optimal conditions.

Yes. With prior arrangement, we can meet you at your preferred location and time.

In case of strong winds, heavy rain, snowfall, or other force majeure circumstances, we will reschedule the ride to a more suitable time by mutual agreement.

Yes! You can find our gift cards through our partners or purchase them directly from us.

Lets talk about it..